Safety training FAQs

Yes. Zokal Safety Training is RTO 91267, delivering nationally accredited training aligned with Australian WHS legislation.

Registration for our public courses can be done through our online booking system on our Training Calendar page, by calling us on (02) 4960 9611, or by emailing enquiries@zokal.com.au. For customised on-site training, use our enquiry form and we will tailor a program to your needs.

Yes. All Zokal accredited courses are nationally recognised and issue Statements of Attainment under the Australian Qualifications Framework (AQF). Our RTO code is 91267.

We deliver a comprehensive range of workplace safety and emergency response training including confined space entry and rescue, working at heights, EWP operation, fire fighting and warden training, first aid and CPR, emergency response (ERT), rail corridor access, electrical safety (LV/HV) and WHS compliance courses.

Public courses run at our purpose-built training facility in Sandgate, NSW. We also provide on-site training Australia-wide using our mobile training centre and experienced trainers.

Most courses do not require formal prerequisites, but participants must be physically capable of performing practical tasks (e.g. climbing, lifting or working at height). Some courses like LVR require a valid CPR certificate. Prerequisites are listed on each course page and in the Student Handbook.

Validity depends on the course. Examples: CPR (HLTAID009) — 12 months. First Aid (HLTAID011) — 3 years. Working at Heights and Confined Space — typically 2 years (best practice). High Risk Work Licences (EWP, Rigging) — 5 years.

Yes. We offer refreshers for most safety competencies including working at heights, confined space, first aid and CPR, EWP operation and emergency response. Refreshers are recommended in line with best practice or WHS requirements.

Absolutely. Our mobile training centre and experienced trainers can travel to your site anywhere in Australia. On-site training is ideal for group bookings, contextualised risk scenarios and minimising staff downtime.

Course pricing varies depending on duration, format and location. Public course pricing is listed on our Training Calendar. Contact us for a tailored quote on group or on-site training.

Photo ID (Driver's Licence, Passport, etc.), appropriate PPE — closed footwear, long pants and long-sleeved shirt (steel cap boots preferred). PPE such as harnesses, helmets and gloves will be provided if needed.

Payments can be made online via credit card at the time of booking, by invoice for approved corporate accounts, or by direct bank transfer. Contact us for other options.

Yes. Upon successful completion of a nationally accredited course, participants will receive an official Statement of Attainment listing the units of competency they have completed.

If you don't meet the assessment requirements on the day, our trainers will offer reassessment opportunities. In most cases, this can be arranged at no extra cost within a short timeframe.

Yes. Please refer to our Refund and Rescheduling Policy for details. Cancellations must be made in accordance with the timeframes specified to avoid loss of fees.

Yes, we offer discounted rates for group bookings and corporate clients. Contact us for a custom quote.

All training complies with Australian WHS Acts, industry regulations, Australian Standards (e.g. AS/NZS 1891.4, AS 2865, AS 3745), and units of competency listed on training.gov.au.

Over 35 years of industry experience, nationally recognised training and services, real-world trainers from the safety, mining and rescue sectors, dedicated on-site training capability, and a proven safety-first approach used by government, corporate and small business clients.