Before You Enrol

Before enrolling with Zokal Training, take a few minutes to review the information below. It will help you understand your responsibilities, confirm you're eligible for training, and ensure you're ready to get the most from your course. Whether you're completing training for work, changing careers, or upskilling your team, we're here to make the enrolment process simple.

Before booking your course, please ensure you:

• Have selected the correct course for your job or industry
• Meet any course entry requirements or prerequisites
• Have a valid Unique Student Identifier (USI) or are eligible to obtain one
• Can provide suitable photo identification
• Have sufficient English language, literacy and numeracy (LLN) skills to participate in training and complete assessments
• Can attend the full duration of the course
• Understand the course fees and payment requirements
• Have read the Student Handbook and key student policies

If you're unsure about any of these requirements, our team is happy to help before you enrol.

Every workplace has different training requirements. Before enrolling, confirm with:

• Your employer
• Your site supervisor
• Your industry regulator
• Your job advertisement

if you're unsure which qualification or nationally recognised unit you need. If you're still uncertain, Zokal Training can recommend the appropriate course based on your industry, job role and experience.

Entry requirements vary between courses. Depending on the course, you may need:

• Minimum age requirements
• Government-issued photo identification
• A valid USI
• Existing licences or qualifications
• Evidence of prerequisite units
• Basic computer skills for online learning
• Access to a smartphone, tablet or computer where applicable

Some practical courses also require participants to be physically capable of completing workplace-based practical activities safely. Please review the individual course page for specific requirements.

To successfully complete nationally recognised training, students need sufficient English language, literacy and numeracy skills. This helps ensure you can:

• understand workplace safety information
• complete written assessments
• communicate during practical activities
• interpret workplace documentation

If you believe you may require additional support, please contact us before enrolling. We'll discuss your individual needs and determine the most appropriate support options available.

A USI is required for anyone completing nationally recognised training in Australia. Without a valid USI, we cannot issue your Statement of Attainment or Qualification. If you don't already have one, creating a USI is free and only takes a few minutes.

• Learn more about the USI

On the day of training you'll be asked to verify your identity. Please bring acceptable government-issued photo identification. Some courses may have additional identification or verification requirements. If you're unsure what identification is acceptable, contact us before your course.

Course pricing is displayed on each course page. Before enrolling, please ensure you understand:

• course fees
• payment methods
• invoicing (where applicable)
• cancellation fees
• refund eligibility

• Fees & Payments
• Refunds & Cancellations

The Zokal Student Handbook explains your rights and responsibilities while studying with us. It includes information about:

• student support
• assessments
• attendance
• complaints and appeals
• privacy
• workplace health and safety
• certification
• policies and procedures

We strongly recommend reading the handbook before enrolling.

Everyone learns differently. Zokal Training is committed to providing reasonable support to help students successfully complete their training wherever possible. Support may include:

• additional learning assistance
• reasonable adjustment
• flexible assessment arrangements (where appropriate)
• language support referrals
• guidance throughout your learning journey

If you require assistance, let us know before your course begins so we can discuss suitable options.

Plans sometimes change. Before enrolling, please familiarise yourself with our:

• cancellation policy
• transfer options
• refund policy

This helps avoid unexpected fees and ensures you understand your available options if you cannot attend your scheduled training.

Thousands of students and businesses trust Zokal Training because we offer:

• Nationally recognised training
• Experienced industry trainers
• Modern training facilities
• Flexible public and workplace courses
• Fast certification processing
• Friendly local support
• Corporate and onsite training options

Our goal is to make workplace safety training practical, engaging and straightforward.

Do I need a USI?

Yes. A valid USI is required for all nationally recognised training.

Can someone help me choose the right course?

Absolutely. Our training advisors can recommend the correct course based on your role or workplace requirements.

What should I bring to training?

Requirements vary by course but generally include photo ID, suitable clothing for practical training where applicable, and any prerequisite documentation.

Can my employer pay?

Yes. Many employers arrange invoicing for staff training.

What if I have a disability or require additional support?

Please contact us before enrolling so we can discuss reasonable adjustments and support options.

Whether you're booking your first safety course or renewing existing competencies, we're here to help.

• Find Your Course
• Contact Our Team