Student Resources
Policies
The policies that govern how Zokal Safety Training operates as a Registered Training Organisation (RTO 91267).
01
Our policy set
- Privacy and records management
- Access, equity and anti-discrimination
- Complaints and appeals
- Fees, refunds and cancellations
- Work health and safety
- Assessment, validation and quality assurance
- Student support and reasonable adjustment
02
Where to read them
Policy summaries relevant to students are published in the Student Handbook. Full policy documents are available on request for auditors, employers and students.
03
Regulatory framework
Zokal operates under the Standards for Registered Training Organisations and is regulated by ASQA. Nationally recognised training is delivered against units drawn from national training packages.
Still have a question?
Our training team answers the phone. Tell us the work you do and we will tell you exactly which course, assessment or paperwork you need.